2-timmars Royal Delfín-båttur med val- och delfinskådning

The tour was very well organised. All the staff were very friendly and happy to answer any questions people had about the whales/dolphins etc too. The only small complaint would be the time it took for the transfer. We were first on the bus and it took an hour to pick everyone else up around the town.

Transfer never arrived, by the time we walked down boat had departed. Booked excursion for autistic son who loves sea animals, and now dealing with his disapointment and wasted half a day of our holiday. Booked via tui for customer service, only offered 50% refund as "we should have phoned up to check booking details"?! Too late to rebook as we fly home tomorrow. Very poor communication and customer service.

Really enjoyed the two hour Royal Delphin. We did see Dolphins and Whales and had a nice relaxing trip. The guide was excellent. Fantastic knowledge and impressive language skills

Fabulous guide.Informative and entertaining. Facilities were good on board, although a packed boat. Bus transfer was chaotic- pick up not from a stop but on a roundabout on a main road. No transfer arranged for the return trip, as they seemed surprised to see two of us - but the bus driver was great and added a stop. On the boat, some (not all) parents decided not to collapse empty baby buggies and left them in the aisles at the window. Difficult for crew and passengers as packed boat.

Didn't pick me up as arranged on booking so couldn't go on trip Very disappointed Customer service absolutely rubbish. No customer care or consideration App giving unreliable information

Absolutely wonderful trip, we sat down, inside & probably saw a lot more than others as we was almost in line with the water.