Dalaman Lufthavn VIP Lounge

On entering the departure area we were unable to locate the VIP fast track desk. We saw three different TUI reps in the departure area inside the main entrance and not one of them had a clue where the meeting place was. We showed them them confirmation documents and we were met with complete " I have not got a clue what this is". After going through the booking procedure, passport and security checks we had so little time left in the VIP lounge to make use of those facilities. A waste of money.

The VIP Service at Dalaman Airport through to the lounge was the best thing I have ever done.....!!!! I'm a frequent traveller - the staff walked us thro the airport, security, etc like we were Royality. Would definitely recommend, will definitely do again - well worth the money spent. Thanks

Good lounging areas, charging points and reasonable food choices Could do with crisps, better cakes, felt too warm Overall very relaxing

No one there to meet us and after speaking to 2 tui reps and waiting for nearly an hour some one from the airport told us that they had never been informed that we were booked in After eventually getting our bags checked in we would have been quicker going through with everyone else We ended up only having 1 hour 45 minutes in the lounge. What a waste of £150 . The rep in the hotel told us that it was all in place and we would be dropped off first to be met which did not happen.

We also booked fast-track at Dalaman. As we had enough time, everything went well and we really enjoyed the experience. Well worth it compared to food and drink prices around the airport.

Fantastic service, a speedy, hassle free journey through passport control, check-in etc. The food in the lounge was the same as I had 2 years ago. Maybe change the menu?