Gran Canarian pikku-Venetsia – vieraile Puerto de Moganissa veneellä

Transfer ride was good. Guide was very informative. Was disappointed on the size of the boat to Puerto de Mogan. 350 people on the same experience seemed very impersonal and we felt like cattle getting on and off boat. Also we were not told that we had to queue in a specific place so waited 45 mins for return ferry to realise that they were queuing on the other side and we had to go right to the back of the queue. Poor communication. Staff on boat on way to were friendly and port was beautiful

The guide was lovely and friendly. You could organise this by yourself with no time restraints but we still had the best time.

Very disappointing ! Not up to tui usual standard Unclear instructions for bus pick up and hotel staff unhelpful. The guide did not explain we should have met another guide at the drop off location after boat ride. Communication very poor and we ended up missing guided tour. Worse thing of all we booked the trip solely to visit the market only to arrive to be told there wasn’t one due to bank holiday ! Can’t believe we wasted our money , I feel we should be given a full refund or credit.

PUERTO DE MOGAN was wonderful, colourful and pretty. Good range of shops and restaurants. Tui coach picked us up and the boat took us to the port, tour guide gave us info. That was ok.

Overall it was a great experience however it was a bit annoying having to choose a pick up point further away from the port (not our hotel) as we were staying in puerto rico and had to get a taxi to balito in order to get to the pick up point. Then the coach took us back to the port in puerto rico. So it would've been much easier for us to meet the group there instead of wasting money on the taxi to take us out of the resort to only come back again on the coach.

Mogan was lovely but trip vastly overpriced, it cost £42 per person but could of done exactly same trip by getting bus to Puerto Rico and then getting on the very same public ferry which the TUI trip uses. Bus would of cost €5 each way and return ferry ticket is €13, so that's €23 instead of £42 (€49), that's a massive mark up.